Windows beta · Updated November 12, 2026
Download and install Epoch Studio.
Direct access is still being prepared. There is no public installer link on this page today. When access opens, use only the official link in your receipt or on the Launch Desk. Before buying, check your PC and read the FAQ.
This guide is ready for the buyer handoff. It does not grant access or ask you to download an unverified file.
Using Norton? Let its scan finish before reopening the installer or app. If a file is blocked, read the Norton steps before allowing anything.
Before you start
- Check your machine. The current beta is for Windows 10 or 11, 64-bit. The fit table separates writing-first hardware from the NVIDIA configuration needed for the supported local image route.
- Make room for first-run components. The signed installer does not contain every AI model and runtime. Setup may download several gigabytes after installation; keep storage headroom and a stable connection.
- Keep your receipt and official installer link. Save the purchase confirmation when direct access opens. Never use an installer link from a chat message or a third-party mirror.
- Check the Windows signature. Right-click the downloaded installer → Properties → Digital Signatures. The publisher should be EPOCH WORKS LLC. If the signature is absent or the publisher differs, stop and contact support.
Norton antivirus
Let Norton finish before opening Epoch again.
Norton can inspect the installer while it downloads, each file as it is extracted, and the app on first launch. A long scan can look like a stalled setup. Starting the installer or Epoch again while Norton is still working can make the process appear to restart or collide with the first run.
Leave the installer open and let Norton complete its scan. Check Norton's notification or Security History if progress looks frozen. Once the scan finishes, open Epoch once and give its first-run component downloads time to complete.
If Norton quarantines or blocks a file
- Open Norton → Security → Security History → Quarantine and read the alert, path, and detected file name. Compare them with the official Epoch installer and the publisher shown in Digital Signatures.
- If anything does not match, do not restore or allow it. Send the alert details to support@getepochstudio.com. We can help determine whether it is a false positive.
- Only if you have verified the official signed file and need to make a narrow exception, follow Norton's exclusion instructions: Security → Advanced Security → Computer → Antivirus → Exclusions → Add. Select the specific Epoch installer or installed Epoch folder, then Save. Menu names can vary by Norton version.
An antivirus exclusion reduces scanning for the selected path. Do not turn Norton off entirely or exclude your whole Downloads folder. If the issue is a model download rather than the installer, send us the exact error before changing protection settings.
Norton references: file and folder exclusions · quarantine and false positives.
After installation
The installer shows the licence agreement before it proceeds. Declining stops installation; accepting lets setup continue. On first launch, Epoch asks you to acknowledge its in-app policies. Read them before using the Studio.
Epoch then checks which local components suit your PC. This stage may need a multi-gigabyte download and can take longer than installing the desktop shell. If the download is interrupted, keep the exact error message for support. Do not assume a stalled antivirus scan means your project has been lost.
Still stuck?
Email support@getepochstudio.com with your Windows version, graphics card, Epoch version (if it launched), and a screenshot or text of the Norton alert or download error. Please do not send your manuscript.